Students Move
Affordable, reliable moving for students.
Service Description
Heading to university or changing accommodations? Our student moving service is affordable, fast, and stress-free. Ideal for shared apartments, dorms, and single-room moves.
Cancellation Policy
📅 Booking & Deposit Policy • A 10% non-refundable deposit is required to secure your booking date and time. • Your booking is not confirmed until the deposit has been received. • The remaining balance is due immediately upon completion of the service (unless agreed otherwise in writing). • Payment methods accepted: Bank transfer, card, or cash. ❌ Cancellation & Rescheduling Policy • Cancellations made more than 48 hours before the booking date will not incur additional charges (but the deposit remains non-refundable). • Cancellations within 48 hours of your scheduled move may be charged up to 50% of the quoted fee. • Rescheduling is allowed with at least 24 hours’ notice, subject to availability. 📦 Customer-Packed Items Policy • Customers who pack their own items must ensure that: • All fragile items are securely wrapped and clearly labelled. • Boxes are sealed properly and not overloaded. • Furniture is dismantled in advance, unless otherwise agreed. • Kasella Removals is not liable for any damage to self-packed items due to improper packing. 🅿️ Parking & Access Policy • The customer is responsible for arranging parking at both pickup and delivery locations. • Any Parking Permits, PCN fines, or parking charges incurred due to lack of parking arrangements will be added to the final bill. • Please ensure clear access to entrances and exits. Any delays caused by access issues may incur additional time charges. ⏱️ Waiting Time / Delays • Our quotes include a standard loading/unloading timeframe based on the inventory shared. • Waiting time caused by customer delays (e.g. not packed, no access) may be charged at an hourly rate. 🧾 Insurance & Liability • We hold Goods in Transit and Public Liability Insurance. • Claims must be reported within 24 hours of the move. • We are not responsible for damage due to: • Items not packed by us. • Pre-existing damage. • Items transported against advice. 🛠️ Extra Services & Charges • Packing, dismantling/reassembly, and materials (boxes, bubble wrap, etc.) are available on request at an additional cost. • Please inform us in advance of unusual items (e.g. pianos, safes, aquariums, etc.). 🔄 Last-Minute Changes • Any changes to addresses, inventory size, or service scope should be made at least 24 hours prior to the booking. • Last-minute changes may result in additional charges or a rescheduled move, depending on availability.
Contact Details
Location
Basire Street, London N1 8RZ, UK
+ 07478239009
george@kasellaremovals.ltd